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Enterprise Sales · Riyadh Office

Digital Sales Officer

As Lendo continues to scale, we are looking for a proactive and customer-focused Digital Sales Officer to join our Commercial team. This role will play a key part in engaging with prospective customers, understanding their financing needs, and introducing Lendo's financial solutions. Working in a fast-paced FinTech environment, you will handle a high volume of customer calls, build strong relationships, and help convert enquiries into successful financing applications.

Key Responsibilities

Customer Engagement

  • Make high-volume inbound and outbound calls to prospective customers.

  • Understand each customer's financing requirements through effective questioning and active listening.

  • Clearly explain Lendo's financing solutions and guide customers through the application process.

  • Deliver a professional, positive and customer-focused experience during every interaction.

Sales & Lead Conversion

  • Qualify leads and identify suitable financing opportunities based on customer needs.

  • Proactively follow up with customers to maximise conversion rates.

  • Achieve daily, weekly and monthly activity and sales targets.

  • Identify opportunities to improve customer engagement and conversion performance.

CRM & Administration

  • Maintain accurate and up-to-date customer records within the CRM system.

  • Record all customer interactions, outcomes and follow-up actions.

  • Ensure customer information is complete and compliant with internal processes.

  • Support accurate pipeline management and reporting.

Collaboration & Continuous Improvement

  • Work closely with Customer Care, Marketing and Relationship Managers to ensure a seamless customer journey.

  • Share customer feedback and market insights to support continuous improvement.

Qualifications & Experience

  • Bachelor's degree is preferred but not essential.

  • Previous experience in telesales, inside sales, customer service, business development or a call centre environment is preferred.

  • Experience using a CRM platform (e.g. HubSpot, Salesforce or similar) is advantageous.

  • Basic understanding of financial products or financial services is desirable.

  • Strong verbal communication, interpersonal and relationship-building skills.

  • Comfortable working in a target-driven, fast-paced sales environment.

  • Highly organised with excellent attention to detail and follow-through.

Department
Enterprise Sales
Locations
Riyadh Office
Enterprise Sales · Riyadh Office

Digital Sales Officer

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